This Privacy Policy describes how Nythera VPN ("Nythera," "we," "us," or "our") collects, uses, and discloses information when you use our mobile application (the "App") and related services (collectively, the "Service").
By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use the App.
1. INFORMATION WE COLLECT
1.1 Information You Provide
1.2 Information Collected Automatically
1.3 Information We Do Not Collect
We do not log, monitor, or store:
- Account identifiers: When you activate the App, we generate an account credential (an API key) tied to your device/account so we can provide the VPN service and manage your subscription.
- Subscription and purchase information: If you purchase a subscription, our payment processing partner (Apple App Store, Google Play, and RevenueCat) processes your payment information. We do not receive or store your full payment card details.
- Connection metadata necessary to operate the VPN, such as the server location and protocol you select, connection start/stop timestamps, and aggregate data usage required for service performance and troubleshooting.
- Device information, including device type, operating system version, app version, and language/locale settings.
- Diagnostic and crash logs used to identify and fix technical issues.
- The content of your internet traffic
- The websites you visit or the services you use while connected
- Your originating IP address in connection with your browsing activity, beyond what is technically required to establish and maintain the VPN tunnel session
- Your precise real-world location
2. HOW WE USE YOUR INFORMATION
We use the information described above to:
- Provide, operate, and maintain the VPN service, including establishing secure tunnels, selecting servers, and rotating IP addresses on request
- Process and manage subscriptions, trials, and purchases through Apple, Google Play, and RevenueCat
- Authenticate your access to the Service and prevent fraud or abuse
- Diagnose technical issues, maintain app stability, and improve performance
- Communicate with you about your account, service updates, or support requests
- Comply with legal obligations
3. THIRD-PARTY SERVICES
We work with the following categories of third-party service providers, who may process limited data on our behalf:
These providers are contractually and/or technically limited in their use of any information to providing services to us and are not permitted to use your information for their own independent purposes.
- Payment and subscription management (Apple App Store, Google Play Billing, RevenueCat) to process purchases and manage entitlements.
- Infrastructure and server providers that host the VPN network nodes used to route your encrypted traffic.
4. DATA RETENTION
We retain account and subscription information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Connection metadata used for service operation is retained only as long as needed for troubleshooting and network performance, after which it is deleted or anonymized.
5. DATA SECURITY
We use industry-standard technical and organizational measures, including encryption of VPN tunnels and secure storage of credentials (e.g., device Keychain/Keystore), to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have rights to:
To exercise these rights, contact us using the information in Section 10. You may also delete your account and associated data directly within the App's settings, where available.
- Access, correct, or delete personal information we hold about you
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your data in a portable format
7. CHILDREN'S PRIVACY
The App is not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
8. INTERNATIONAL DATA TRANSFERS
Because our VPN servers and service providers may be located in different countries, your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws. We take steps to ensure appropriate safeguards are in place for such transfers.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date above and, where required, through in-app notice. Your continued use of the App after changes take effect constitutes acceptance of the revised policy.
10. CONTACT US
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: privacy@nytheravpn.app
11. CALIFORNIA AND OTHER REGIONAL DISCLOSURES
Depending on your location, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA/CPRA), the EU/UK General Data Protection Regulation (GDPR), or similar frameworks. We do not sell personal information as defined under applicable law. Requests under these frameworks can be submitted using the contact information above.
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